Quick answer
With meet and greet at Edinburgh Airport, your driver tracks your flight, waits for you in the arrivals hall (with a name board on request) and messages you on WhatsApp when you land. Waiting is free for 60 minutes after landing to cover passport control and baggage reclaim, and the driver helps with your bags to the car.

What is meet and greet?
Meet and greet means your driver comes into the terminal to meet you, instead of waiting outside in a car park or at the taxi rank. You walk out of the arrivals hall, find your driver, and they take your bags to the car. It is included with every RTransfer airport pickup.
Your arrival, step by step
- Before you fly: your booking includes your flight number, so your driver can track the flight.
- When you land: turn your phone on. Your driver messages you on WhatsApp to say they are waiting.
- Passport control and baggage reclaim: take your time. Waiting is free for 60 minutes after landing.
- In arrivals: your driver meets you, with your name on a board if you asked for one.
- To the car: your driver helps with your luggage and takes you straight to your door.
Delays, early landings and cancellations
Because we track your flight, a delay or early landing changes nothing for you: your driver arrives for the real landing time, and your free waiting starts at touchdown. If you are held up in baggage reclaim, message your driver; extra waiting may be charged at £1 per minute if you agree. If your flight is cancelled or diverted, message us straight away.
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Other ways to be collected at Edinburgh Airport
If you are not using meet and greet, Edinburgh Airport has a charged quick-stop pick-up zone on the ground floor of the multi-storey car park, a 1 Hour Parking option, and a free pick-up area about a 10-minute walk from the terminal with the first 30 minutes free. Taxis wait at the East Terminus rank across the plaza.
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Who meet and greet is best for
- Families with children, car seats and lots of luggage.
- First-time visitors who do not know the airport.
- Business guests who want to be met by name.
- Students arriving for term, often for the first time in Scotland.
- Older travellers who would rather not carry bags to a car park.
- Guests you book for, such as wedding guests or relatives.
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Going to the airport
For departures, your driver collects you from home or your hotel, with 15 minutes' free waiting, and messages you when they are on the way. We plan the pickup time with you so you arrive in good time for check-in, allowing for traffic and, in winter, the weather.
Left something in the car? Contact us straight away and your driver will arrange to return it.
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Frequently asked questions
Where will my driver meet me at Edinburgh Airport?
In the arrivals hall. Your driver messages you on WhatsApp when you land and can hold a name board.
How long will my driver wait at Edinburgh Airport?
Waiting is free for 60 minutes after your flight lands. Extra waiting may be charged at £1 per minute if you agree.
Is meet and greet included in the price?
Yes. Meet and greet is included with every RTransfer airport pickup.
What if my flight is delayed?
We track your flight, so your driver arrives for the actual landing time at no extra cost.